UKNC: Residential (HQM) / UKNC: Residential V6.1 / C - Delivery / 11 Customer experience /

11.4 Post occupancy evaluation

Information correct as of 26thFebruary 2026. Please see kb.breeam.com for the latest compliance information.

Submitting aftercare & post occupancy evaluation data - KBCN0589

Where credits have been awarded which require post-occupancy evaluation or an element of aftercare data collection (according to scheme requirements) from the building once operational and occupied, the data gathering must take place at the specified time and the findings reported to BRE. The timing of this evidence gathering depends on the criteria of the specific BREEAM scheme. However, for all schemes, once the evidence is due for submission, it should be sent on the assessor webform with the following subject; 'BREEAM Assessment Type - Building Data - BREEAM Assessment Reference' For example: 'BREEAM NC 2018 - Building Data - BREEAM-1234-5678'
29-Oct-2025 - Applicable to HQM One, HQM V6 and UKNCR V6.1
05 Nov 2024 - Wording clarified and link to the webform added
This replaces KBCN0695 for HQM.

Training courses that provide competencies to be considered an AQP - KBCN1294

We are not aware of any specific training courses that provide all the necessary competencies to be considered an AQP but they may come from a combination of sources:
29-Oct-2025 - Applicable to HQM One, HQM V6 and UKNCR V6.1

Information correct as of 26thFebruary 2026. Please see kb.breeam.com for the latest compliance information.