Home information available in both hard and soft copy

  • Created:
  • Reference: KBCN1654

Home information does not need to be provided in hard copy to every home. Where appropriate, it is acceptable to provide only a soft copy to the occupant along with information detailing how to request a hard copy (or other suitable format).

In such cases, the approach should be justified and a copy of the communication home occupants must be provided as evidence.