01 General

Assessment and evidence record keeping - KBCN0521

The licensed organization is responsible for implementing and maintaining internal quality management procedures for record keeping. Licensed organizations are required to keep all documentation, materials and data (i.e. evidence) associated with all assessments conducted by them for a period of ten (10) years following the submission of the report to BRE Global. BRE Global reserves the right to contact licensed assessor organizations at any point during this ten (10) year period to verify the information/assessment in cases where certification is challenged. Where requested, the licensee will supply BRE Global with all documents necessary to audit the performance of the assessment. Please note: Submitting copies of evidence to BRE Global for quality assurance and certification purposes, whether hard copies or an online upload via an authorized BREEAM tool, does not release Assessors from their obligation to store records of assessment evidence for the required time period. BRE Global will only use evidence provided by the licensed Assessor for the purpose of making a certification decision. BRE Global does not keep records of all assessment evidence for six (6) years once a certification has been made.

2021 01 05 Information retention requirement corrected from 6 year to 10 years. Company references amended.

BREEAM In-Use QA and Certification explained - KBCN0523

The BREEAM In-Use (BiU) certification scheme was introduced in 2009. Since then we have certified many assessments by a large international network of dedicated and professional assessors. As the success of BREEAM In-Use grows it is appropriate that we review and, where necessary, update the scheme’s quality assurance and certification procedures. This ensures we can collectively maintain and enhance its robustness, improve quality and align with evolving international standards to which we seek accreditation. To support this aim we introduced the following changes to the quality assurance and certification process from February 2015:

Audit prior to certification: Assessments selected for technical audit are only certified after successfully passing the quality assurance process. This reduces the risk to assessors, their clients and BRE Global of a certificate withdrawal shortly after certification, where the assessment fails a quality assurance audit.
Audit selection: Technical audit selection is linked to assessor performance on previous assessments, ensuring that assessors who consistently demonstrate competent and robust performance have fewer assessments selected for audit (subject to a minimum level of selection for risk management purposes).
Audit feedback: There is a formal quality assurance form to ensure clarity and consistency of audit feedback, allowing assessors to easily understand where corrective action is required prior to certification.

If one of your assessments is selected for technical audit, you will be informed of this immediately after submission for certification. At this point you will be requested to send in supporting evidence at your earliest convenience. Assessments that have not been selected for a technical audit will undergo administrative checks only, which BRE Global will undertake within two working days and certification will follow thereafter. The audit programme is designed in such a way that an assessor performing to the required standard can expect a significant majority of their BiU assessments to be selected for administrative checks only, and therefore typically certification will occur within two days for most submissions. Certification of those assessments selected for a technical audit will occur after the assessment has passed the audit process, so the timescale for this will depend on both BRE Global and the assessor. We will inform assessors of the timescale in which they can expect audit feedback for a specific assessment upon acknowledgement of receipt of their submission. We will also publish a service level that we will work to in this respect, so that assessors and their client have a degree of certainty over when they can expect such feedback and, subject to passing the audit, certification. We believe this process for the scheme assists BRE Global and assessors in promoting the independence, robustness and integrity of the scheme to their clients, who will have greater confidence that the certified rating of their asset is an accurate and verified representation of its performance. In turn, this helps us to further differentiate the BiU product in the international market place and increase uptake of the scheme.

BREEAM Live Chat – Terms of Use - KBCN1002

The Live Chat service is provided to assessors as a means of contacting the BREEAM Team. For QA queries, we welcome closing out of very quick and straightforward audit findings through the service, however this should only be in the case of small numbers of findings which can be obviously and objectively closed out quickly (e.g. 2-3 findings maximum, each taking less than 5 minutes discussion). For Licensing and Registration queries you can contact the team instead of sending an email or phoning, the types of queries that can be answered through live chat are detailed in the June 2018 Process Note. Licence and registration applications cannot be submitted via Live Chat - these should be submitted through the current processes. For technical queries, this is not intended to replace email submissions for complex technical queries, which often require research and consultation within BREEAM to resolve, but should be viewed as an alternative to a telephone hotline, where assessors can seek a quick clarification or reassurance on technical matters. If you have already submitted a written query to BREEAM Technical and are awaiting a response, please do not chase this up on Live Chat. For further guidance, please refer to the September 2018 Process Note. For all types of queries, we expect conversations to last no more than 20 minutes maximum. In order to provide this service whilst still delivering BREEAM services to the assessor network, it is unlikely that we will be able to have conversations lasting much longer than this time. Please do not be surprised or offended if at around that time, the person you are speaking to needs to draw the conversation to a close. Where the person (or team) you require speaking to is not available due to not being at their desk or any other reason, we will inform you and where possible let you know when they are next likely to be available. Please be understanding of this - it is important you speak to the right person, but there is always a reasonable chance they are not available. BRE Global reserves the right to suspend or withdraw this service at any time and without prior notice. It is offered for free at the current time and does not constitute any part of the contractual service delivered by BRE Global as part of the licence agreement. Where assessors are found to misuse the service (including but not limited to: Consistently raising inappropriate queries, going over the 20 minute maximum time on a frequent basis, allowing others to login as the assessor or being rude and/or abusive towards those answering your queries), the Live Chat service will be withdrawn permanently from that individual.

Confirmation of version / year of technical standards - KBCN0519

When providing evidence of compliance it is important for design teams to clearly refer to the version and / or year of the standard being complied with for an assessment. The issue / release / adoption of standards sets the requirements appropriate at the time of publication of the BREEAM scheme documentation. A standard may be updated in between BREEAM re-issues and updates so the standard cited in the requirements or the most current version of a standard can be applied. This applies to standards such as National (e.g. British) Standards, HTM documents, Environment Agency and Policy Planning Guidelines etc. Where the current version of the standard differs notably from the cited standard in the manual, it is the role of the assessor or design team to verify that it is equivalent or more robust than the original requirement. Evidence failing to demonstrate this will be result in raising of a non-conformance within QA and will delay certification. See also: KBCN0747 Equivalent standard use

23/08/17 Merged with “Superseded standards and evidence referenced” KBCN0453

Conflict of Interest statements - KBCN0520

If the assessor believes there is or may be potential for a conflict of interest then the first step to managing it is to declare it to BRE Global, along with any measures proposed or taken to manage the potential conflict. BRE Global can then confirm or advise steps that need to be taken by the relevant parties (including ourselves) to maintain the objectivity of the assessment and its outcome. The assessor should inform BRE Global of any potential conflict at the registration stage of assessment; or at the appropriate time thereafter when the potential conflict becomes apparent and before the assessment is submitted for a certification decision Licensed assessors can and often will need to advise clients, project teams and asset owners/managers on whether one or more proposed solutions comply and how to interpret assessment criteria for the purpose of determining, designing or proposing compliant solutions. This type of advice does not necessarily constitute a conflict of interest, but assessors should be mindful in doing so that it does not lead to one. When submitting the assessment to the BREEAM QA Team the assessor must submit a signed statement confirming the roles undertaken by the assessor/assessor organisation and how any potential conflicts of interest have been managed. A statement confirming that there was no conflict of interest is not sufficient. In such circumstances the assessment and evidence submitted may be subject to closer scrutiny. Where BRE Global has unresolved concerns relating to the potential conflicts of interest, additional measure may be imposed to verify the integrity of the submitted assessment.

Conflict of Interest statements for BREEAM USA In-Use assessments - KBCN1421

If the Assessor is a member of the company who are producing evidence to demonstrate compliance, there must be clear separation of the roles and the BREEAM Assessor must not be personally responsible for producing such evidence. If the Assessor believes there is or may be a potential for a conflict of interest, the Assessor should inform BRE America of any potential conflict as soon as the potential conflict becomes apparent. This should be considered before the assessment begins. The Assessor should send the statement to [email protected]. Assessors should confirm the roles undertaken by the Assessor/Assessor Organization and how any potential conflicts of interest have been managed. A statement confirming that there was no conflict of interest is not sufficient. In such circumstances, the assessment and evidence submitted may be subject to closer scrutiny. Where BRE Global has unresolved concerns relating to the potential conflicts of interest, the assessment will not be permitted to proceed. BREEAM is a third-party certification program. Therefore, it is important to avoid any conflicts of interest between those producing evidence and those awarding credits to ensure the robustness of the certification process.

2021 01 05 Updates to title, links and text

Disclosure of issues selected for auditing - KBCN0819

We are often asked by assessors to identify the issues and credits we check during a quality assurance audit. As with similar certification schemes, BREEAM does not notify assessors about what proportion of the requirements/issues are or have been checked; it could be all of them or just some. Over the course of a number of audits all, or a significant majority of issues will be checked and, via raising non-conformances where they are found, the assessor should gain confidence that their approach to the application of the standard is the correct one, without compromising the independence or randomised nature of the auditing process (by revealing all items checked in every audit). Furthermore, to identify the issues audited and confirm those without non-conformities as ‘OK’ would imply that everything provided and referenced as part of that issue was being confirmed by BRE Global as compliant. This would not necessarily be the case and could pose further problems in future assessments. Finally, in the past we experienced some assessors using the QA audits as a form of ‘checking service’ and would submit assessments before they were complete and at a stage ready to be certified. This undermined the purpose of the QA audit process and contributed to delays in QA turnaround times. Maintaining the anonymity of the issues audited we feel is the best way to check that assessments have applied BREEAM in accordance with the requirements of the scheme and, in the long term, maintain the standards of assessment. The assessor can expect the auditor to provide positive feedback regarding aspects of the assessment process that have been carried out well (within the feedback section at the beginning of the QA form). This will not be issue-specific feedback but it will draw upon examples from within the assessment being audited. We will also feedback on QA-related issues to the wider assessor network, through events like the Customer Liaison Workshop, BRE Academy webinars, the Forum and Knowledge Base. This feedback is not linked to specific assessments, but highlights trends, common issues and pitfalls identified via the QA of particular BREEAM issues, credits, criteria and evidence. This will, we hope, help assessors in evaluating their approach to credits, foster further good practice and quicker audits.

Evidence requirements – responsible sourcing of materials at post-construction - KBCN1599

Whilst the UK BREEAM manuals are less prescriptive in the evidential requirements to allow flexibility, to ensure consistency across the schemes, it is expected that robust evidence should be provided to verify the source of any certified materials and how the assessor has confirmed the products and manufacturers used. Evidence supplied at post construction stage must reflect the completed building and confirm the responsibly sourced materials that have been procured and installed on the project. Supporting documentation is required to validate letters of confirmation or schedules of materials. Evidence provided could include proof of purchase, for example, invoices, delivery tickets, purchase orders or correspondence from suppliers. This may be an example for each material sourced, rather than every delivery ticket for instance. Alternatively, evidence of the use of the responsibly sourced materials may include as-built drawings, O&M documentation or site photographs.

Fast Track QA - KBCN0518

For assessments where certification is required very quickly (i.e. days or a couple of weeks), it is possible to apply for our Fast Track QA service. If the application is accepted, the service guarantees feedback within 3 full working days for first submissions, and 2 full working days for resubmissions, from the date that acceptance of the assessment under the Fast Track scheme is sent by BRE Global. The service can be applied for at any time during the audit process, and covers a total of 3 submissions, i.e. a first submission and 2 resubmissions, or if applied for after first submission feedback has already been issued, 3 resubmissions. When resubmitting an assessment, it is the responsibility of the assessor to ensure that BRE is clearly notified that the fast track assessment has been resubmitted by sending an email to [email protected] and if utilising the upload function within BREEAM Projects, the 'Fast Track' option must be ticked. Where this does not happen, feedback is likely to be delayed with no crediting of the additional fees paid. To apply for the service, a completed and signed application form must be submitted to [email protected], after submitting both the assessment and supporting documentation. An application will not be confirmed as accepted until all three items are received. Requests for the service will be accepted or declined based on availability at the time of application, as the service is operated outside of regular working hours to ensure there is no negative impact upon assessments not requesting the service. However, if an application is declined, the assessor can reapply any time up until feedback is issued. Multiple applications covering initial submission under the same assessor and same scheme are unlikely to be accepted on the same day.

Green Lease Agreement – reference to the technical manual - KBCN0881

The technical manual includes criteria, intended for the guidance and interpretation of licensed BREEAM assessors. It does not generally provide detailed practical solutions to meet the criteria. In the BREEAM UK New Construction 2011 and International New Construction 2013 schemes, Shell only/Shell & core assessments included provision for demonstrating compliance for fit-out items using a Green Lease Agreement (GLA). The future tenant and their design team should not have to rely on a licensed BREEAM assessor to assist them in interpreting the GLA to achieve a compliant fit-out. Specifications for achieving compliance must therefore be explicitly included within the GLA, with reference to the relevant BREEAM criteria, to allow the fit-out team to understand exactly what is required. A compliant Green Lease Agreement must be a robust alternative to the actual implementation or installation of fit-out measures. A Green Lease Agreement which relies solely on reference to the BREEAM Technical manual is not considered a robust solution.

How to start a PCR in BREEAM Projects - KBCN1167

When completing a post construction review (PCR) of a certified design stage assessment it is not necessary to submit a new assessment registration. PCRs are a review assessment of a certified design stage and therefore do not require a new assessment registration. Do not register PCRs through the online registration system otherwise a non-refundable registration fee will be charged. Assessors can start PCRs of their own certified Design stage assessments through BREEAM Projects. Some schemes are not available in BREEAM Projects please see KBCN1069 for details. If the scheme is not compatible to start a PCR in BREEAM Projects please follow instructions in KBCN076. Firstly, find the certified Design stage in your Projects folders. This will either be in a Project folder you have created or it will be in the Project folder titled ‘MY ASSESSMENTS NOT IN A PROJECT’. Click on the Grey cross to expand the folder.

Find the assessment and click on it to open the design stage. It should have a green tick at the end which shows ‘Certified’.

There will be a box on the first page of the DS assessment which shows the previous ‘QA Result’

Scroll to the bottom of the assessment page and a 'Start PCR' button should be visible.

You will be taken to start PCR page with three simple questions.

Answer the three questions and click Start PCR. A new PCR assessment will be added and you will receive an email confirming the number. If you cannot find the design stage in your Projects folders then it may have been certified by a different assessor or a different licensed assessor company. In this instance please contact BREEAM Registrations team at [email protected] or on Live Chat and the team will be able to start the PCR and assign it your account (if the relevant scheme licence is valid). Please note that you do not have access to any assessments for schemes where you do not hold a valid licence and therefore would not be able to start assessing at PCR stage. Please see other compliance note regarding the process of submitting PCRs under schemes that use the excel scoring and reporting tool and are not compatible with BREEAM Projects.

My client insists the credit is met because it was ‘accepted’ on a previous assessment - KBCN0837

BRE will support assessors in our role as an accredited certification body, particularly where they feel a non-compliant solution is being pushed on them on the basis that it has been 'accepted' on previous assessments by assessors or BRE. In such instances, and for any scenarios where the assessor requires support, you can contact us (BREEAM Technical Support) for an impartial view to assist with your verification. In such situations, it would be helpful in the first instance, to explain the audit and certification process to the client and clarify why the proposed solution may not be compliant. Whilst it may be a consideration in the process of verification for a specific assessment, implying compliance or accepting evidence of it solely on the basis of an assessment on a previous project, potentially by a different assessor, is not good assessment or certification practice. We strongly advise assessors not to submit assessments based on evidence that you know or believe to be non-compliant in the hope that it will either not be selected for QA or we that we will simply accept compliance in such instances. Doing so could put an assessor in breach of your licensing terms and lead to suspension or termination. A large part of the value of BREEAM is in its certification, if certification is based on invalid or unverified assessment of performance it undermines the scheme, assessors and BRE.

New Fees – main changes and key points – FS036 Rev27 From 1 July 2017 - KBCN0879

Note: FS036 rev 28 is effective from 1st December 2019 - See KBCN1366

Schemes affected Main changes

The layout and format of the fee sheet has been redesigned to list all the fees by scheme rather than service.
We have introduced a licence fee for BREEAM International New Construction (NC) and BREEAM International Refurbishment and Fit-Out (RFO) assessors (please see fee sheet and briefing note for details).
We have aligned the Home Quality Mark (HQM) and BREEAM Domestic Refurbishment (BDR) certification fees and introduced a diminishing ‘fee per dwelling’ for higher volume assessments.
Changes have been made to the registration fee for BREEAM UK NC (Non-Domestic) and BREEAM UK RFO.
The BREEAM International NC Registration fee has been amended to remove the scaled registration fee determined by building size.
Changes have been made to the BREEAM International NC certification fees.
Changes have been made to the BREEAM UK NC certification fees – removing the standard, non-standard and bespoke categories, and introducing a fee scale based on development size to align with other BREEAM schemes.

Key points

All new fees apply from 1 July 2017 – licence, registration and certification.
Registrations completed from 1 July 2017 will be charged the new registration and certification fee - this includes previous version registrations and registration transfer from one organisation to another.
New certification fees are therefore not applicable to existing registered assessments or assessments registered up to 30 June 2017 (see the exception in the briefing note and see Operational Guidance SD5070).
Certification fees will be charged under the new fee structure for assessments registered from 1 July 2017 (including previous versions and registration transfers between assessor organisations).
International NC and RFO licence fees will be charged at the next licence renewal of the company licence agreement from 1 July 2017 or for new applications received from 1 July 2017.

New Fees – FS036 Rev28 – effective from 1st December 2019 - KBCN1366

Follow this link to access FS036 Rev 28 A summary of changes, providing additional information is also available here.

QA timescales - KBCN0526

Once an assessment has been received and booked in by the BREEAM QA Team, a specific feedback date will be provided via email. This will be an indication of the latest date that feedback should be issued for an assessment, and wherever possible feedback will be issued earlier. Our current average turnaround times for QA in all schemes is available within BREEAM Projects/the BREEAM Extranet, in the following location: QA Timescales and Fast Track Application Form.

Quality Assurance (QA) Failure Charge - KBCN0508

In certain circumstances BRE Global will charge a fee for assessment failure (as per FS036). This is to encourage the submission of assessments to the required quality, avoid misuse of the QA process and ensure efficient use of QA auditors’ time (and therefore avoid delays in auditing other licensed assessors’ assessments). The assessment failure charge applies to the following circumstances:

Where a significant number of non-conformances are identified
The non-conformances indicate a fundamental misunderstanding by the assessor of how to apply and comply with the scheme - we reserve the right to conduct an audit of additional parts of the assessment where non-conformances are indicative of systematic misinterpretation of the scheme by the assessor
The assessor submits supporting evidence beyond the ten working day deadline

Where an assessment failure has been identified, a report is issued to the assessor identifying the relevant corrective actions he/she needs to take before re-submitting the assessment. The assessment failure fee will be charged to the licensed organisation by BRE Global.

Quality Assurance Failure Charge for BREEAM USA assessments - KBCN1467

Assessments should only be submitted for QA when the assessor is confident that the information in them is, to the best of their knowledge, 100% accurate and it contains detailed assessor notes identifying how the issue has been assessed and referring to specific criteria and compliance notes, as well as including locational referencing. Therefore, where an QA audit identifies a high number of Non-Conformances (NCs), or continued lack of improvement our halting process and charges will come into effect. Halting Process & QA Failure Charge When an assessment reaches 12 NCs, the audit will be halted, with no further issues being audited during that submission. This applies to both re-submissions and first submissions. What does this mean? For first submissions, it will mean that some issues within the audit which have been selected for audit have not yet been reviewed. For re-submission where the previous submission had 12 NCs or more, it will mean that some issues within the audit which previously received feedback will not have been re-audited due to the halt being applied within the current submission. Any issues which have not yet been re-audited, will include the following note ‘This issue has not been re-audited within this submission due to 12 NCs halt being applied.’ When the assessment is resubmitted, it is expected that all of the QA feedback is actioned and implemented throughout the assessment, including for issues which have not currently been reviewed. If this means resubmitting updated evidence for the assessed issues and also for the issues that are still to be assessed then please do so. What happens when resubmitting? For first submissions, the 12 issues with NCs raised will be re-audited. If the total number of NCs have reduced, the remaining issues selected for audit will now also be audited, however if the assessment reaches 12 NCs again, the assessment will once again be halted, and this will trigger the QA Audit Failure charge to be applied and invoiced on the next submission. For third submissions and onward, upon receipt, the QA Audit Failure charge (specified in the program’s fee sheet) will be invoiced and the 12 issues with NCs raised will be re-audited. If the total number of NCs have reduced, the remaining issues selected for audit will now also be audited, however if the assessment reaches 12 NCs again, the assessment will once again be halted. Exceptions We recognize that a newly licensed assessor’s first assessment under that program requires a higher level of support. As such, the halting process will not be applied for them, until their second submission of that assessment. Following that submission, the above process will apply. Multiple submission with the same NCs & QA Failure Re-submission Charge When QA feedback is issued, it is expected that the assessor makes sufficient updates to the assessment and/or supporting documentation to ensure that the NCs raised are reduced. Where the assessor feels there is a lack of clarity with the QA feedback, a query should be raised and resolved prior to formally resubmitting. A full review of the issues should be completed prior to resubmitting to ensure that the QA feedback has been fully addressed, and the assessor comments clearly clarifying how this has been done. Therefore, when an assessment is submitted three or more times, with each audit resulting in the same number of NCs being identified, the QA Failure Re-submission charge will be applied. Please refer to the below graphic highlighting the process which is applicable for an audit carried out from 1 April 2023.

The current prices for charges mentioned above are included in the BREEAM USA Fee Sheet (FS130) which are available on the BREEAM USA Portal (licensed Assessors and credentialed APs access only).

Schemes and types on BREEAM Projects - KBCN1069

Many schemes and types can now be submitted via BREEAM Projects. This compliance note lists the schemes that are available via BREEAM projects and can be submitted using the BREEAM Projects online portal. Assessors will upload new assessments to us through an assessment submission portal within BREEAM Projects, rather than the extranet upload tool, for all schemes other than BREEAM In-Use, CSH, EcoHomes and any other scheme version released prior to 1st January 2008. The exception to this will be assessments completed through BREEAM Recognised Software, which should continue to be submitted via the Recognised platform (which is linked to our systems). This means that we will no longer accept assessment submissions for the affected schemes through post (CD/memory stick), email, FTP upload or other means, with the exception of BREEAM Recognised Software. Assessments can continue to be completed using offline tools (e.g. the MS Excel BREEAM New Construction Scoring and Reporting Tool). In such instances the assessor will simply upload the file to BREEAM Projects at the point of submission, at the click of a few buttons, rather than issued to BREEAM through any other means. Schemes and types that are available through BREEAM Projects:

BREEAM UK New Construction (2008, 2011, 2014 & 2018) - excluding the exceptions below
BREEAM International New Construction (2009, 2010, 2013 & 2016) - excluding the exceptions below
BREEAM UK Refurbishment & Fit-Out (2014) - excluding Bespoke developed criteria
BREEAM International Refurbishment & Fit-Out (2014) - excluding Bespoke developed criteria
BREEAM UK Domestic Refurbishment (2012 & 2014)
Home Quality Mark (2015 Beta)
BREEAM Infrastructure New Construction (2015)

Schemes that are currently not available to upload through BREEAM Projects, the extranet upload tool and FTP uploads will still be accepted:

BREEAM Communities
BREEAM UK NC Simple Buildings
BREEAM Bespoke Developed Criteria Projects – UK & International (NC & RFO)
BREEAM Data Centres
BREEAM UK NC Fire Stations, Multi-Residential, Visitor Centres and Whitbread Premier Inn 2008 versions
EcoHomes
Code for Sustainable Homes
BREEAM In-Use
NSO BREEAM Schemes
All Pre-2008 BREEAM Schemes

Security sensitive assessments – confidentiality - KBCN1625

Confidentiality BREEAM ensures confidentiality for all assessments. Our terms and conditions cover maintaining assessment data and keeping it confidential. What we share We only share details of scoring and evidence with relevant BREEAM staff and approved parties to enable services such as quality assurance and certification. By default, upon registering, the assessor agrees to the assessment details being published on our GreenBookLive and BREEAM Projects upon certification. This includes publishing the asset’s:

Name and address.
Assessor company.
Rating and score.
Type.
Validity.

Opting out If you do not wish the details of the assessment to be shared publicly you can request that it is not publicly listed. You can do this by contacting the BREEAM registration team via webform, or email to [email protected]. Security sensitive assets There is no single definition of what makes an asset ‘security sensitive’. As a guide, assessments may be considered security sensitive if the asset has some or all these attributes:

Sensitive information about the asset (e.g. design and construction schematics, operational details, systems information) may pose a significant physical or cybersecurity threat if shared.
The nature of potential threats is beyond the scope of what the security criteria in BREEAM is designed to address.
The design, construction or operation of the asset involves personnel with a form of organisational or government sponsored security clearance.

Determining secure assessment status In many cases, projects requiring an NDA or confidentiality agreement are covered by our standard terms and conditions, and we reserve the right to reject requests for secure assessments. It is the assessor’s responsibility to determine whether an asset could be security sensitive, based on the client’s requirements and this KBCN. If you are unsure, please contact us with full details, including the requirements of the client and which of the above requirements are met by the asset. Assessing and auditing secure assessments In most cases secure assessments can be completed using our online tools for scoring and referencing. Assessment details can be:

Anonymised, or
Opted out of public listing. By default, all projects (including secure projects) are publicly listed unless opted out.

We have a dedicated secure inbox ([email protected]) where we can accept secure assessment evidence, or links to access evidence via file transfer protocol. This inbox is used for any situation where secure data needs to be shared with BRE. This includes:

Admin and technical queries.
Assessment and evidence submission.

Where secure data is not shared, please use our usual channels to discuss the process and confirm submission methods. For more information on the secure assessment process, see KBCN0525.

Security sensitive assessments – process - KBCN0525

For security sensitive assessments, all technical queries, QA submissions and QA enquiries can be sent to [email protected]. Only appropriately cleared staff have access to this inbox and work on security sensitive projects. When registering your security sensitive project, there is an option to mark the project 'confidential'. This means that no information will be listed on our Greenbook Live public listings page once the project has been certified. In exceptional circumstances it may be possible for an auditor to carry out QA of an assessment at the client's office or another location agreed with BRE Global, the assessor company and the client. Additional fees will apply and it may not always be possible to accommodate this request. Please send an email to [email protected] marked for the attention of the Certification Manager if you wish to discuss this option. For further guidance on our general approach to confidentiality, and the type of projects that may be considered 'security sensitive' please see KBCN1625.

20-Oct-2023 - Link to secure inbox and UK security vetting updated. Title aligned with, and link created to KBCN1625.

Suspension of work due to non-payment of invoices - KBCN0511

Payment of any invoices relating to BREEAM work must be made within 30 days of the date of issue (PN173, clause 7 iii). We appreciate that in some circumstances it may not be possible for a company to meet these payment terms. To allow additional time for payment, therefore, we currently given an extended period to make payment before suspension (PN173, clause 25 (v)) on BREEAM accounts is applied. At this point BRE is unable to process any technical or non-technical queries, registrations, QA, certifications, or bespoke or licence applications. If you have any queries regarding any outstanding invoices, or general queries about your account, please contact the BREEAM Licensing Team on 0333 321 88 11 or via [email protected].

Version of ASWL that should be submitted to QA - KBCN0910

The version of the ASWL that should be submitted is the one that was current at the time of registration or a later version, but not an older version. The following dates were taken from the appropriate Process Note. For post construction assessment, the registration date at design stage of the project should be considered

version 41.0 February 2024
version 40.0 January 2024
version 39.0 September 2023
version 38.0 June 2023
version 34.0 May 2020
version 33.0 December 2019
version 32.1 April 2019
version 32 February 2019
version 31.1 October 2018
version 30 November 2017
version 29 November 2016
version 28 March 2016
version 27 February 2015
version 26 November 2014
version 25 July 2014
version 24 June 2014
version 23 June 2013
version 22.1 December 2012
version 21 September 2012

Please always indicate the version of the ASWL that has been submitted to QA, either in the name of the document or in the report.

Who determines compliance the Assessor or BRE? - KBCN0839

In the BREEAM assessment model, the assessor determines compliance and BRE Global quality-assures the assessment. Rather than saying definitively that an assessor's decision is incorrect, the QA process may raise a finding (Non-Conformance) where it is not clear that compliance is demonstrated. BREEAM technical support cannot generally confirm compliance, as that would be deemed as advice, which could conflict with our need to remain impartial as the certifying body. However, we can, and do, support the assessor in the decision-making/assessment process, affording confidence through assisting with interpretation of the criteria in any given scenario. Ultimately, however, it is the role of the licensed BREEAM assessor to determine compliance and to demonstrate this with appropriate evidence in their assessment report.

4 Operational / QA /

Amendment of BREEAM certificates - KBCN0507